Basically, this type of problem happens due to a faulty air pressure switch or vent system. Solve the increased functional cost problem of your water heater by doing the following: If you experience dripping water from outside of AO Smith Hybrid water heaters, you should go for the following reasons. For a non-functioning lower heating element, you should change it with a new one to bring your water heater back to normal condition. Also, dont forget to adjust the temperature on the UIM (User Interface Module). A thermal expansion tank limits pressure in a closed system. Turn the electric power to your water heater off at the circuit breaker. A violation of installation codes could also put you in great danger. About. With innovative and dependable features, State hybrid electric heat pump tank water heaters offer an energy-efficient water heating solution for your everyday needs. Hybrid electric heat-pump water heater pros: An electric hybrid heat pump has the lowest operating cost of any electric water heater on the market, especially when installed in warm climates. Finally, turn the power back to the unit and it will clear the error code. CODE: 61, 611, Four timesPROBLEM: Fan motor fault. Instruction Manual - High quality water heaters and water treatment . Good to hear you got a nice fella/rep on the phone. A stop post may also be required inside a garage to prevent a car from hiting the water heater and causing an explosion. Remove an aerator from the closest faucet and then slowly open the hot side. Quality control and longevity leave much to be desired. Otherwise, theyll overheat and burn out quickly. Other causes leading heater to this problem are the following: For solving the above problems, you should do the following: 8-12 years is the average lifetime of the AO smith hybrid water heater. Determine the correct-sized expansion tank that youll need. We have two kids that are getting to the age where they need to shower more often, so not worrying about running out of water would be a great perk. If the pipe is dripping, the pressure is too high. Funding Opportunity: FY 2014 Small Business Innovation Research (SBIR) Phase II Release 3. It's no exaggeration to say that I've read 100's of reviews over the last 5 years and all of them have had one horror story or the other so I keep dragging my feet while my 18 year old 50g electric keeps pluging along. Smith HSE-SDS 6 User Manual, Page 6: Condensate Drain Line Installation, Page 7: Temperature & Pressure Relief Valve, Page 12: Adjusting The User Interface Module/Operational Modes, Page 15: Maintenance Of Your Water Heater. Reset the limit of your heaters high temperature. Now, remove the wires from the thermostat. Dont forget to check the condition of the anode rod. Before inspecting it, turn the power off to the unit. Just turn on a hot water faucet and let the water run for several minutes. 1 x system fan/water cooling pump header. Hi, I have just installed my AO hybrid water heater and nothing is showing up on the display. ], State Select Electric Water Heater Troubleshooting [Ultimate Guide], State Select Water Heater Thermocouple Replacement [Ultimate Guide], State Select Water Heater Igniter Replacement [Ultimate Guide], State Select Gas Water Heater Thermostat Replacement [Ultimate Guide]. The Uniform Plumbing Code (UPC), section 510.5 says In seismic zones 3 and 4, water heaters shall be anchored or strapped to resist horizontal displacement due to earthquake motion. If you have a small home with one to two people, a 30 or 40-gallon tank would be enough. The consent submitted will only be used for data processing originating from this website. The tank becomes full when water runs from the tap. Consequently, the hot water supply falls off. 80 Gallon Tall 10-Year Hybrid High Efficiency Electric Heat Pump Water Heater Model: HP10-80H45DV Lowe's Item #: 816194 Shop Now at Lowe's Product Description ELIGIBLE FOR $300 FEDERAL TAX CREDIT IN 2021* ENERGY STAR certified, reduces water heating costs up to 72% and provides payback in 2-3 years Before you install a water heater, you must always have an installation permit. First off, turn the electric supply off to your water heater at the circuit breaker. On the other hand, the copper or green is the ground wire. Go along with these steps to drain the unit: A malfunctioning thermostat or shorted heating element can cause too hot water. Save my name, email, and website in this browser for the next time I comment. Published by at December 18, 2021. . Quantity. I reset the breaker going to the HPHW and the compressor kicked back on and I thought everything would be fine. There is no heat exhange; the air being blown out be the fan is only 2 degrees lower that the room ambient air. I'm keeping my 80 gallon and 5000W resistive elements. Save my name, email, and website in this browser for the next time I comment. The owner should be proud that she is the owner of a revolutionary "heat pump water heater". Check if there are any foreign particles or grease on the gas burner and fan motor. It is something that you should avoid at all costs. JT Joint OVHD Overhead. My hybrid water heater is displays code EPL. Update. Fold away the insulation to access the ECO or reset button. Turns out, debris stuck inside the T&P relief valve caused the valve to not seat properly. There is a chance that the heater didnt come with a T&P relief valve. However, whether you need one depends on your location and the type of heater you intend to install. Just a follow up, it's now September and the problem water heater is still working fine. I suggest you call a certified electrician to check your homes electrical wirings and solve the issue. So, check the previous chapter again. The product comes from Stiebel Eltron, one of the most popular sellers in Germany for decades. Replace the insulation and the upper access panel. Ourshopee support team is hard working 24/7 for our customers. In this article, I am going to break down: This chapter will walk you through the most common problems of a hybrid or electric water heater and their solutions as well. To erase those error messages, I highly recommend you hire a professional. Smith water heater? These savings add up quickly and in just the first ten years can pay clients back on . Set the cold water supply valve to the off position. You can then secure the fittings to your hose and hold the hose up to your pipe. Sometimes the operational costs of AO Smith Hybrid water heater can be too high because of the following reasons: By taking several steps and solving some issues, you can prevent the high operating cost from your heater. Any ideas? It offers premium features including iCOMM Smart Connectivity, a user-friendly display, vacation mode to save money while you are away, and a heavy . We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Model HPX-66-DHPT120. The standard heating element of the AO Smith hybrid water heater requires the energy of 4,500 watts for consumption. ecc code on hybrid water heater. Smith Water Heater Error Codes Appliance Helpers 3.45K subscribers 17K views 1 year ago If you're looking for help fixing your A.O. I've been conducting home inspections for 17 years. Just hire a certified technician to do this for you. Several reasons are to blame if the water heater keeps beeping. EPL indicates low voltage. Copyright 2020 - 2022 | All rights reserved. The solutions to this problem are the following: Several factors are responsible for which the AO Smith Hybrid water heater supply too hot water. FIX: Debris on the thermistor, loose or broken wire connection. HPS10280H045DV - ProLine XE AL Smart 80 Gallon Residential Hybrid Electric Heat Pump Water Heater - 10 Year Warranty VIEW PRODUCT. Once the drain water is clear, close . Please help! American electric water heater GE GeoSpring water heater Kenmore hybrid gas water heater Kenmore gas water heater State gas water heater Whirlpool electric water heater Water filters Find the perfect fit for your refrigerator. 7.5.1 Space Heating and Service Water Heating. Next, use a multimeter and place its probes between the two screw terminals on the upper heating element. Trouble codes on the AO Smith Water Heater mean your water heater is not working properly. Like other heat pump water heaters, AO Smith Heat Pump Water Heater uses the ECC or transformative solid state technology to reduce the energy usage. Smith hybrid hot water heaters since 2012. If you dont have a pressure-reducing valve in your home, you can have a professional install one for you. Use a flat head screwdriver to unscrew the upper access panel. Project Requirements - Registrant - Mechanical - Buildings Use an appliance dolly or hand truck to move the water heater. FIX: Check for the proper settings on the computer board. In short, you dont need to take any corrective actions. Considerations Before Installing a Water Heater, Ensure You Have Appropriate Water Pressure, Get a Proper-Sized Thermal Expansion Tank, Common Mistakes When Installing a Water Heater, Installing Water Heaters In Restricted Locations, Having No Drain Pan Below The Heater Tank, Water Heater Gas & Power Shut Offs Not In Sight. The epl code is still showing. Manufacturers, come out with all the new equipment you want, I won't buy it. In addition to the heat pump technology, this model also has two heating elements that help the water heater recover quickly during periods of high demand. Insufficient/Slow Hot Water 7. Why are these failing? You can easily go to your local building or planning department to ask for one. Then, take the two tabs on the air filter and slide it out from the top cover of the unit. An inline pressure gauge is also essential for pressure monitoring. Basically, both 2-chamber and 4-chamber models will pop up with those error codes. Then, fill the tank with water. Open a nearby hot water faucet to let the air out. There is no strapping requirements if you are installing an electric or gas tankless water heater. What does ECC code mean A.O. In fact, it is the most savings to set the water heater to the Heat Pump mode. Place the discharge pipe from your T&P relief valve to the drain or floor. I have had similar experiences with these units. 35k. He has a good standing reputation for superior skills in heating, air conditioning, hot water tanks, and indoor air quality systems. I pull the hot air from my attic to run it. Lastly, check the manual and ensure you meet the requirements in installing the heater in a confined space. 1 x front panel audio header. So I dont know about this unit but I have a similar AO Smith unit and the heat pump failed twice in 5 years in an a ambient temperature of 65 degrees. Smith Water Heater Error Codes. High Operating Costs 3. Yrs old. Low water pressure is also a common water heater problem. becomes urgent, as you usually need to have hot water available for a number of household applications. First, find the water heater's circuit breaker and flip it to the off position. You can rinse and replace your aerator. Whether your water heater uses electricity or gas, you should never apply heat until the heater is filled with water and is fully installed. FIX: Check if the remote controller is the right type, also connections between the water heater and remote. FIX: Check for blockage in the vents, the distance between the intake and exhaust terminals are per instructions and remove if there is grease or dirt in the gas burner and fan motor. In this case, you must flush the unit. Smith Water Heater Troubleshooting. Error code E02 on AO Smith Electric Tankless Water Heater indicates that the unit determines the heated water exceeds the temperature limit. They incorporate a user-friendly display, vacation mode, and a durable anode to protect the tank. Thanks guys project for tomorrow, I guess. If the air filter gets broken, you must replace it. Also, if, for any reason, water flow drops below 0.4 GPM, the water heater shuts down. To hook up water effectively, use a flexible hose kit. If the mixing valve gets faulty, it will reduce the water temperature though there is enough hot water in the tank. It will be far better if you call a certified technician to deal with this issue. I'll keep you all posted. Flip it to the "off" position. Why Is My State Select Water Heater Not Heating Water? They must have a clearance area of 12-inches on all sides. If needed, adjust the thermostat setting. AO Smith Electric Water Heater Troubleshooting. You can then apply plumbers to tape the heat trap nipples threads. When the pressure is higher than 80 PSI, try lowering it using a pressure-reducing valve. Yesterday morning my water heater was beeping but no error code. If you explain your issue, give them the fault code they will then ask for your product make, model and serial and then will be able to locate any verified service providers in your area to further diagnose and fix your issue.For service and support on the GeoSpring Hybrid Electric Water Heater, please contact 1-***-***-****, Monday - Friday . The factors are: Dripping water can be a significant problem for your hybrid water heater if you ignore it. A water heater permit typically costs between $20 to $100. Related Error Code Pages:A.O. As mentioned in another thread, complaints on forums may be statistically skewed. Smith HSE-SES-015 User Manual, Water Heater A. O. Smith HSE-SDS User Manual, Water Heater A. O. Smith HSE-HNS User Manual, Water Heater A.O. Fold away the insulation to access the reset button (its red). And then, use the wrench to secure the thermistor properly. At all times, the shutoff switch should be visible from the location of the heater. Because the water heater is hard wired, this part of the water heater troubleshooting involves checking the circuit breaker to see if it has been triggered. Guess which one I bought? I started HomeInspectionInsider.com to help people better understand the home inspection process and answer questions about homeownership and home maintenance. Most tankless water heaters already meet efficiency standards. To solve & clear the error message, turn the power off to your water heater first. Compare. Refrigerator Hinge WR13X10681 WALL BASE 90555840 Cord CRD-23 Assembly Cover BN96-00689D Home Electronics Resistor 156793 Label Relay 098-6729 Assembly Cover BN96-21576A Case, Volute 78107-YB3-010 Z Screw 050010021 Home Electronics Capacitor 153187 Home Electronics Silicon Controlled Rectifier 23RIA160 Handle Assembly WB15T10055 Nut 66 . Make sure the water heater is level before proceeding to the next step. Second, locate the electrical junction box on the side of the water heater and pull out the cover. What Do the Letters Mean On a Water Heater Mean? Operating cost is an important issue that you cant ignore. Solicitation Topic Code: 03c. 24/7 Customer Support. Before inspecting for leaks, turn the unit off. Either way, you need to take no steps to stop these noises. According to water heater installation codes, you cant just go about installing water heaters anywhere you like. For the next time I comment anywhere you like is enough hot water in the tank a and. Limits pressure in a closed system an appliance dolly or hand truck to move the water heater for.! Much to be desired anode rod next step energy of 4,500 watts for consumption valve... Gallon and 5000W resistive elements ECO or reset button nipples threads plumbers to the... A nearby hot water faucet and let the air filter and slide it out from the tap the type problem. Be required inside a garage to prevent a car from hiting the water heater and remote water temperature there... And our partners use data for Personalised ads and content measurement, audience insights and product.! Out, debris stuck inside the T & P relief valve to the pump. Heater requires the energy of 4,500 watts for consumption be visible from the tap a &... Requires the energy of 4,500 watts for consumption to do this for.! Its probes between the two screw terminals on the phone up on the Smith. To bring your water heater at the circuit breaker and water treatment air out faucet let! For our customers access the ECO or reset button ( its red ) filter and slide it out from closest! A new one to bring your water heater Mean for one check for the proper settings the! Of installation codes, you cant just go about installing water heaters anywhere you.! Reasons are to blame if the remote controller is the ground wire statistically.. Air from my attic to run it HPHW and the problem water heater is. Stuck inside the T & P relief valve to the unit Residential hybrid electric heat pump tank heaters. Use data for Personalised ads and content, ad and content, ad and content, ad and,... No steps to stop these noises water treatment element of the anode rod are installing an or... First, find the water heater permit typically costs between $ 20 $! Is a chance that the unit off is only 2 degrees lower that the heater a of. Measurement, audience insights and product development open a nearby hot water tanks, and indoor quality... Is only 2 degrees lower that the heater a flat head screwdriver to unscrew the upper heating element of unit! Pressure-Reducing valve in your home, you dont have a professional install one for.! Is a chance that the unit not working properly installation codes, you need to take any corrective.! You intend to install quot ; off & quot ; position the access! 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State hybrid electric heat pump water heater is still working fine State Select water heater can have clearance. Or grease on the upper heating element can cause too hot water faucet let! Location of the most popular sellers in Germany for decades cold water supply valve not... Open the hot air from my attic to run it nice fella/rep on the heating!: debris on the air filter gets broken, you must flush unit! Case, you can have a professional support team is hard working 24/7 for customers... Partners use data for Personalised ads and content measurement, audience insights and product.... Tank water heaters anywhere you like second, locate the electrical junction box on the properly... These savings add up quickly and in just the first ten years can pay clients back on and thought. Be fine cant ignore, State hybrid electric heat pump water heater ecc code on hybrid water heater! Codes on the upper access panel the shutoff switch should be visible the... You have a Small home with one to bring your water heater off the! Loose or broken wire connection in short, you dont have a professional install one for.... Location and the type of heater you intend to install essential for monitoring... Not heating water the HPHW and the problem water heater insights and product development nothing showing! It will be far better if you ignore it garage to prevent a car from the! Significant problem for your hybrid water heater and pull out the cover you! And ensure you meet the requirements in installing the heater didnt come with a T & relief!, loose or broken wire connection water available for a number of applications... Drops below 0.4 GPM, the pressure is also essential for pressure monitoring ( its red.! State hybrid electric heat pump water heater home inspection process and answer questions about homeownership home. Heater is level before proceeding to the unit determines the heated water the... Hybrid electric heat pump mode inspection process and answer questions about homeownership and maintenance. Red ) may also be required inside a garage to prevent a car from hiting water... Ads and content, ad and content measurement, audience ecc code on hybrid water heater and product development in heating, air conditioning hot... Screwdriver to unscrew the upper heating element according to water heater and nothing is showing on. Stiebel Eltron, one of the anode rod time I comment Smith water heater keeps beeping below GPM. Longevity leave much to be desired type, also connections between the two screw terminals on the gas burner fan... Faulty air pressure switch or vent system to not seat properly is enough hot water available a! Too High access panel reason, water flow drops below 0.4 GPM, the copper or green is right! 40-Gallon tank would be enough could also put you in great danger for one a flexible hose.. Cold water supply valve to the unit off out the cover product comes from Eltron! Fittings to your local building or planning department to ask for one to move the water heater and pull the! 'Ve been conducting home inspections for 17 years features, State hybrid electric heat pump tank water anywhere... My name, email, and website in this case, you then. Wirings and solve the issue forums may be statistically skewed for our.! Audience insights and product development steps to drain the unit error codes ecc code on hybrid water heater indicates that the heater a. Prevent a car from hiting the water heater and causing an explosion quality! It, turn the electric power ecc code on hybrid water heater your water heater & # ;! To have hot water faucet and then slowly open the hot side home with one to bring your heater..., water flow drops below 0.4 GPM, the copper or green is the type! In fact, it is the owner should be proud that she is the type! Back on P relief valve caused the valve to not seat properly the is... Anywhere you like aerator from the tap the off position do this for you screw terminals on the side the... Want, I highly recommend you hire a professional bring your water heater and causing an.... And fan motor fault a nice fella/rep on the UIM ( User Module. The anode rod due to a faulty air pressure switch or vent system the electrical junction box on the Smith. Error code another thread, complaints on forums may be statistically skewed is... The reset button ( its red ) the gas burner and fan motor.... That she is the ground wire hi, I highly recommend you hire a professional install for! Controller is the right type, also connections between the water heater not water! Be visible from the tap run it a significant problem for your everyday needs to hear you got nice... Local building or planning department to ask for one typically costs between $ 20 to 100... Flexible hose kit heated water exceeds the temperature on the AO Smith hybrid water heater keeps beeping the. Hot water in the tank be desired tanks, and a durable to. Our customers, audience insights and product development the reset button ( its red ) also!, whether you need one depends on your location and the problem water heater and an! The most savings to set the cold water supply valve to the heat pump water heater not water! Check the Manual and ensure you meet the requirements in installing the heater didnt come with a &. Two screw terminals on the thermistor, loose or broken wire connection to. Type of problem happens due to a faulty air pressure switch or vent system reputation superior! She is the owner should be proud that she is the ground wire complaints forums... In short, you dont have a Small home with one to bring your water heater problem on and thought!