From 1989 to 1993, Mr.Reilly served as the Administrator of the U.S. Environmental Protection Agency. To add insult to injury, the television (which had very few channels and did not work as an interactive tool) constantly played RCL's naming ceremony with all the pomp and circumstance that one might see some of on an Inaugural cruise. MICHAEL BAYLEY President and Chief Executive Officer, Royal Caribbean International. Like, share & subscribe to Royal Caribbean Cruises on YouTube at. Diamond member on RCCL and Elite on Celebrity with about 14 cruises split between the two. When was Royal Caribbean Cruises founded? No matter the industry, corporate is last place you call for permission to bend, break, or exploit the rules. Need to contact Royal Caribbean? Powered by Invision Community. Prior to World Fuel Services, Mr. Lake served as Assistant General Counsel at America Online Latin America,Inc., a leading interactive services provider in Latin America, and practiced as a corporate lawyer in New York and Miami with the law firms White& Case, Winston& Strawn and Curtis Mallet-Prevost, Colt& Mosle. Mr. Wilhelmsen was elected Chairman of the Board of AWECO AS in 2011 and Chairman of the Board of AWILHELMSEN HOLDING AS in June 2016 and Aweco Cruise Holding AS in June 2017. Submit a complaint and get your issue resolved. Response time may depend on the issue: if you complain about the hue of the white paint on the hull of the ship, you may never get a reply. Mr.Kimsey is a certified public accountant and a member of the American Institute of Certified Public Accountants. What documents are accepted as proof of vaccination? What is Royal Caribbean Cruises's Twitter? The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. What kind of food or drinks am I allowed to bring Furthermore, Mr. Bayley emphasized crew not to click the links, and that all information will be shared via the Royal Caribbean employee portal. CC Help Jenn Manager, Guest Experience1050 Caribbean WayMiami, FL 33132 [emailprotected], Secondary ContactAurora YeraRodriguezAVP, Guest Experience1050 Caribbean WayMiami, FL 33132 [emailprotected], Chief ExecutiveMichael BayleyPresident and CEO1050 Caribbean WayMiami, FL 33132 [emailprotected]. Tell us about your inquiry so we can better assist you, Is your question regarding an upcoming cruise, Here are some of the most Frequent Answered Questions Jump to content. I currently have anytime dining and I am traveling with 2 of my granddaughters. Maybe not your intention but that's generally what happens here. Prior to that Bayley was Executive Vice President of Operations for Royal Caribbean International, where he oversaw the brands Hotel Operations; Marine Operations for Royal Caribbean International and Azamara Club Cruises; Land Operations for Royal Caribbean International, Celebrity Cruises and Azamara Club Cruises, and Commercial Development for RCL. Share More sharing options. Seasoned travel and hospitality executive Michael Bayley was named President and CEO of Royal Caribbean International, the worlds largest cruise brand, in December 2014. Barbara joined Silversea in October 2001, returning as Chief Marketing Officer in 2016 following stints in strategic marketing positions with multiple luxury and cruise brands from 2005 including Loro Piana, NCL, and MSC. Have our travel agency partner get you a free quote for a Royal Caribbean cruise. 10:00AM-2:00PM), (Mon-Fri: 8:00AM-6:00PM / Sat: 9:00AM-12:00PM), (Mon-Fri: 8:00AM-11:00PM / Sat & Sun: experience be? We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Royal Caribbean Cruises, Royal Caribbean Cruises is related to the. A true expert in luxury and in marketing, Barbara has taught Branding and Strategy at numerous universities. program? Adress. He currently serves as a board member and chairman for a number of corporations throughout Europe and Canada, including Air Canada, FLSmidth A/S, Parques Reunidos SA, CNH Industrial and Scandlines. With your support, we can create more exciting content and share with everyone! "We will never ask you for your personal information via e-mail," he warned. 175 Royal Caribbean Cruises reviews first appeared on Complaints Board on Dec 27, 2006. It appears there are quit a few people who have managed to purchase only ONE alcohol package. Wait for operator.Dial (800) 256-6649. What is Royal Caribbean Cruises's LinkedIn? It is not possible to predict or identify all such risks. He also serves on the boards of Beyond Meat and Footprint International HoldCo Inc., as an Advisory Board member of Docusign, Inc. and on numerous civic and philanthropic boards. So much for a bunch of wrong information. Fain and his wife, Colleen, have four children and eight extraordinary grandchildren. Mr. Thompson also served as director of McDonalds Corporation from 2011 to March 2015 and as a director of Exelon Corporation from 2007 to 2013. Royal Caribbean Group announces amendment and extension of revolving credit facilities, Royal Caribbean Group Forms a Strategic Partnership with iCON Infrastructure to Launch New Chapter of Destination Development, Cautionary Statement Concerning Forward-Looking Statements. The management team who is in charge of Quantum is different from the team that was in charge for Oasis & Allure. Can you trust the cruise lines new passenger bill of rights? Members; 382 February 16, 2002; Colonia NJ USA He has been recognized with the Federal Maritime Commissions Earth Day Award, the Travel Weekly Lifetime Achievement Award, the South Florida Business Lifetime Achievement Award, the Ellis Island Medal of Honor, and membership in the South Florida Business Hall of Fame. In May 2010, President Obama named Mr. Reilly to serve as co-chair of the National Commission on the BP Deepwater Horizon Oil Spill and Offshore Drilling, which released its report on January 11, 2011. How quickly will I get my Future Cruise Credit so I can Royal Caribbean Contact Need to contact Royal Caribbean? I was on the Quantum's Maiden Voyage across the pond so really I cannot comment on what you had on the Inaugural but from what I have read and been told, yes Royal let you all down on the 11/23 Inaugural by their lack of "impressive events" but as I said, it is an entirely different management team who do things their way not the old team's way. cruise ship (Non-U.S. Citizens)? Keep Mr. Bayley's e-mail handy. In his previous role, Holtz was senior vice president of finance, responsible for financial planning and analysis, risk management and treasury. The latest complaint Poor service was resolved on Apr 15, 2013. How do I purchase a Royal Caribbean beverage package? Mr. Srensen also previously served on the board of Scandic Hotels AB and DFDS. Terre. Sign up to receive information about our special offers and deals. From 1998 through 2002, Mr.Kimsey served as the Chief Executive Officer of Ernst& Young Global and Global Executive Board member of Ernst& Young and from 1993 through 1998 as the Firm Deputy Chairman and Chief Operating Officer. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Liberty earned his MBA from the University of North Carolina at Chapel Hill, Kenan-Flagler Business School, Richard Fain, CEO of Royal Caribbean e mail address Richard Fain, CEO of Royal Caribbean e mail address By atpzr1, December 7, 2014 in Royal Caribbean International Followers 1 atpzr1 4. Chief Financial Officer, The scam email even went to the length of copying Royal Caribbean email letterhead and Mr. Bayley's email signature in order to convince employees it is legitimate. While Carnival did not divulge how the hackers were able to install the ransomware, quite often legitimate looking emails targeted to employees are the preferred vector of attack. I need to schedule a pre-cruise test. Lack of delay information, never received comps that were promised, Read full review of Royal Caribbean Cruises. *Please see all applicable Terms & Conditions for Promotions. 20102023Regal Sea Media LLC. He serves as a Trustee on the boards of the Cleveland Avenue Foundation for Education, Northwestern Memorial Hospital and Purdue University. I was told that policies are reviewed at the year's end and it may change but for now ( 12/28/2017 ) all passengers over 21 must have the ALCOHOL package if any ONE in the stateroom purchases it. He is Chairman Emeritus of the World Wildlife Fund and Chairman of the Advisory Committee to the Nicholas Institute for Environmental Policy Solutions at Duke University. COVID-19 test? 9am-12am (EST), Mon-Fri 9am-9pm EST / Sat-Sun 9am-6pm EST, Mon-Fri 9am-7pm EST / Sat-Sun 9am-6pm EST, Mon-Fri 8am-11pm EST / Sat-Sun 9am-6pm EST, (Mon-Sat: 9:00AM-8:00PM / Sun 10:00AM-7:00PM), (Mon-Fri: 8:30AM-9:00PM / Sat & Sun: See the full leadership team at Craft. Very pleased with the outcome. invite to bid on a RoyalUp stateroom upgrade? Thank you, everyone. Not only was there a sincere apology, the writer explained what should have been done to accommodate them. Email address Royal Caribbean Please Read: COVID-related Discussion. Mr. Lake joined the Royal Caribbean Group from World Fuel Services Corporation, a Fortune 100 global energy services company, where he spent over 17 years leading the legal, regulatory and compliance areas, serving most recently as Executive Vice President, Chief Legal Officer & Corporate Secretary. From February 2003 until December 2005, Mr. Brock was Chief Executive Officer of InBev, S.A., a global brewer, and from March 1999 until December 2002, he was Chief Operating Officer of Cadbury Schweppes plc, an international beverage and confectionery company. Holtz worked with Goldman Sachs as a managing director and head of lodging and leisure investment banking before joining Royal Caribbean Group in 2019. Earlier, Bayley served as Senior Vice President, Hotel Operations for Royal Caribbean International, leading the worldwide hotel operations and onboard revenue of 21 cruise ships and 30,000 employees. A friend and his wife who will be traveling with us was able to call right after the news was released. President and Chief Executive Officer, Royal Caribbean Mr.Reilly is the Founding Partner of Aqua International Partners L.P., a private equity fund established in 1997 and dedicated to investing in companies engaged in water. Inaugural cruises on the Allure and Oasis were much more impressive events. Air2Sea is delayed or changed? This email address goes to a department in the corporate offices that deals only with dining on all of the ships, across all of the lines under the Royal ownership. My special needs request for medical reasons did not get to the ship and some other issues. Corporate Guest Relations1050 Caribbean WayMiami, FL 33132, General: (305) 539-6000Customer Service: (800) 398-9819Corporate Guest Relations: (800) 256-6649. regarding upcoming cruises. Ms. Montiel served as Deputy Chief Executive Officer and Vice Chairman of Deloitte LLP from 2011 through her retirement in May 2014. disability or pre-existing medical condition? Onboard, the global cruise line has debuted countless industry 'firsts' such as rock climbing, ice skating and surfing at sea to capture the imagination of families and adventurous holiday-makers alike. Usually you would receive a reply from an assistant in 72 hours (normal business hours, not weekend or holiday). Michael Bayley Email Address Found 8 email address listings: @rocketmail.com @royalcaribbean.com @celebritycruises.com @comcast.net @celebrity.com +3 more Michael Bayley Phone Number Found 6 phone numbers: +91 78628 2XXXX 305-539-XXXX +55 11 99915-XXXX 305-374-XXXX 305539XXXX +1 more View Michael's Email & Phone (It's Free) With the growing number of Omicron cases throughout the world, so too have cases increased on cruise ships across the, If cruise fans are looking for an indication that cruises might be resuming, the return of crew members is a good sign., It appears Royal Caribbean will be the next cruise line that will vaccinate its crew members.An email was sent to crew, It appears crew members now have the choice of wearing a face mask or not on cruise ships, From horticulture to high diving, Royal Caribbean Internationals crew members bring their many passions on board the, While Royal Caribbean's Wonder of the Seas is front and center at the moment, there's still other things happening in, Do you know about when you'd like to sail? From April 2007 to December 2007, Mr. Brock served as a director of Dow Jones & Company, Inc., a publisher and provider of global business and financial news. What vaccines are required to travel on a Royal Caribbean Mr. Kimsey is the current Chairman of the Audit Committee. What ultimately convinced me to write the letter to Mr. Fain was the multitude of seasoned cruisers on the Quantum who shared the same opinion. :confused: Thank you for the e mail address. Corporate communications. He also served as Vice President for Caesars Palace Hotel and Casino, one of the worlds largest premium gaming resorts, in Las Vegas. In addition, Liberty will oversee TUI Cruises and Hapag-Lloyd cruises, which it is a 50% owner in a joint venture. Under her leadership, Celebrity also introduced the critically acclaimed Edge Series of ships in 2018, with the first ship, Celebrity Edge, being named to TIME Magazines 2019 Worlds Greatest Places list; achieved historic levels of guest satisfaction; and has won hundreds of top industry awards for innovation and service. with me on my cruise to satisfy any additional entry or Ann S. Moore has served as a director of the Company since May 2012. How do I earn and redeem Royal Caribbean MyCruise Mr. Ofer heads Ofer Globals various divisions, including: Zodiac Group, an international shipping enterprise operating a diversified fleet of over 160 vessels worldwide; Global Holdings Group, a real estate holding group specializing in large scale iconic office buildings, hotels and luxury residential developments, as well as other investment and development assets; and O.G. Prior to that, Mr. Brock served as Chairman and Chief Executive Officer of Coca-Cola Enterprises Inc. since April 2008 and as Chief Executive Officer since April 2006. Royal Caribbean Cruises has resolved 21 complaints. Followers 4. Email to CEO. There was an error processing your request. In these roles, Mr. Howe directed strategy and operations for EYs businesses of over 75,000 people, delivering professional services across all industry sectors. Followers 5. What are the benefits of the Crown & Anchor Society loyalty Words such as anticipate, believe, could, driving, estimate, expect, goal, intend, may, plan, project, seek, should, will, would, considering, and similar expressions are intended to help identify forward-looking statements. Since joining the Company in 2005, Liberty has had many roles, most recently as Executive Vice President and Chief Financial Officer. Could crew members returning be a sign Royal Caribbean is serious about cruises restarting? They want to address them with corporate. This review was chosen algorithmically as the most valued customer feedback. . Members; 5k June 1, 2001; Charlotte, NC ship? Since 2016, Barbara has been at the forefront of Silverseas brand evolution, helping to establish the company as the worlds leading ultra-luxury and expedition cruise line. No matter how minor the issue is in the grand scheme of things - email the CEO! That's nice. What if I am unable to get vaccinated because of a Product shipment, payment, communication, billing, and any kind of service-related complaint about Royal Caribbean Cruises can be filed via the specific Royal Caribbean Cruises complaint section. He currently serves on the board of directors of American Express. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. President and CEO. Why did I or someone Im traveling with not receive an During Ms. Montiels tenure at Deloitte, she was the Advisory Partner for many public company registrants in which Deloitte was the principal auditor. Where do I find my cruise reservation documents? My family cruises a fair amount, my wife and I have 41 cruises and are diamond Plus with RCL, my other family members are Pinnacle Club members We were on the Inaugural cruise for the Quantum, booked it about 18 months ago. Can I bring a test kit Our goal has been to provide our readers with expansive coverage of all aspects of the Royal Caribbean experience. LauraS He earned a bachelors degree in business from Southern Utah University. Mr. Ofer is a global maritime shipping and real estate business leader and philanthropist. Establishing and leading the industry-first consolidated Global Marine Organization, overseeing 59 ships and 5 brands throughout the RCL corporate fleet, maximizing efficiencies and best practices. Royal Caribbean International. Bayleys career with the brands parent company, Royal Caribbean Cruises Ltd. (RCL), spans 30 years. Like what you see? Help! ComplaintsBoard.com is a leading complaint resolution website on the Internet. We are here to help with reservations, Crown & Anchor memberships Get Richard Fain's email address (r*****@royalcaribbean.com) and phone number (305-539-..) at RocketReach. As with all policies, enforcement varies. Make Sure Your Voice Is Heard! He is also a visiting professor at the University of Strathclyde in Glasgow. Since beginning his career in 1976 with his familys ship management and consulting business, Martinoli has held a number of executive positions at various major cruise lines and maritime companies around the world. Check out our directory. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Prior to these positions, she held numerous senior management roles at Deloitte, including Managing Partner (Leadership Development and Succession, Deloitte University) from 2009 to 2011, and Regional Managing Partner from 2001 to 2009. I am attempting to e mail a letter to Richard Fain regarding the inaugural cruise on the Quantum. President and CEO. In 2012, she was named Executive Vice President of Operations for Royal Caribbean, the first woman in the industry to oversee both hotel and marine operations. Stephen R. Howe, Jr. has served as a director of the Company since December 2018. Naftali Holtz. The French government honored Fain as a Chevalier de la Legion dHonneur, while the Finnish government named him a Commander, First Class, of the Order of the Lion. Royal Caribbean Cruises currently employs approximately 77,000 people. Can I get my 173,116 Chase Ultimate Rewards points refunded? Heres how to turn a no into a yes. These statements include, but are not limited to: statements regarding revenues, costs and financial results for 2020 and beyond. How can I redeem my Future Cruise Credit? Royal Caribbean International President and CEO Michael Bayley took to social media on Monday to warn crew members not to fall for an email scam going around that targets private information. Questionnaire before boarding? He previously served as Chair of the Board of Trustees of the University of Miami, Chair of the United Way of Miami-Dade and Chair of the Greater Miami Convention & Visitors Bureau. She canceled her credit card. Connect with Royal Caribbean Cruises via Facebook at. Email address Royal Caribbean. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. the terminal before the cruise, or on the cruise, what is Richard D. Fain has served as Chairman and Chief Executive Officer of Royal Caribbean Cruises Ltd. What travel documents are required for cruises from United Michael Bayley President and CEO. In his former role as President and CEO of Celebrity Cruises, Bayley delivered strong results while building the companys Modern Luxury positioning, which resonated successfully with Celebritys sophisticated customer base. Fain holds a B.S. Request Access. What kind of refund am I entitled to if I cancel my cruise Show Less. William L. Kimsey has served as a director of the Company since April 2003. What is a Royal Caribbean beverage drink package? Before joining Royal Caribbean Group, he was a senior manager with the accounting firm KPMG LLP. Will I have to take a COVID-19 test before or during my Unfortunately, it was not a good experience. He noted our upcoming March cruise and assured me that they are taking steps to make sure my needs are met for that cruise as well. Posted March 22, 2015. mrsz. The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. From 2004 until 2008, he served on the board of NAVTEQ Corporation and was the chairman of its audit committee. My wife and I are very experienced cruisers, usually every 2-3 months. Press 0. Will she ever see her refund for the BTS concert? 305-539-6000. CEO email addresses - E-mails address database lists to find contact details of Chief Executive Officers (CEOs) and Managing Directors - free list - UK - US - Asia - customer services - customer care - boss - top man - top woman - complaints resolver CEO email addresses for UK Companies (R) How long after the cruise does my passport need to be valid Very respectful and helpful. Its your fault for not understanding how a new ship operates" etc. In his former role, Liberty was responsible for Finance, Strategy, Shared Service Operations, Legal, Technology, Silversea Cruises and the TUI Cruises and Hapag-Lloyd Joint Venture. CocoCay? Royal Caribbean Cruises has an average consumer rating of 2 stars from 180 reviews. CC Help Jenn Mr. Ofer also chairs the Eyal & Marilyn Ofer Family Foundation, a philanthropic foundation established for the charitable giving of his family in support of education and the arts. By 9:00AM-7:00PM), (Mon-Fri: 9:00AM-6:00PM / Sat: 10:00AM-5:00PM), (Mon-Fri: 8:00AM-6:00PM / Sat: 9:00AM-5:00PM / Sun: Senior Vice President, Chief Legal Officer and Secretary. Our friends were given full credit for the cruise, a two-year window to use it, and $200 OBC in addition to the $110 included in the original fare. Agoldstein@rccl.com. Jason Liberty is President and Chief Executive Officer for Royal Caribbean Group, which consists of three global cruise brands, Royal Caribbean International, Celebrity Cruises and Silversea Cruises, as well as TUI Cruises andHapag-Lloyd Cruises, of which it is a 50% owner in a joint venture. Can I use part of someone elses Future Cruise Credit to These may not be available during your voyage, may vary by ship and destination, and may be subject to change without notice. . Examples of these risks, uncertainties and other factors include, but are not limited to the following: the impact of the global incidence and spread of COVID-19, which has led to the temporary suspension of our operations and has had and will continue to have a material adverse impact on our business and results of operations, or other contagious illnesses on economic conditions and the travel industry in general and the financial position and operating results of our Company in particular, such as: the current and potential additional governmental and self-imposed travel restrictions, the current and potential extension of the suspension of cruises and new additional suspensions, guest cancellations; our ability to obtain sufficient financing, capital or revenues to satisfy liquidity needs, capital expenditures, debt repayments and other financing needs; the effectiveness of the actions we have taken to improve and address our liquidity needs; the impact of the economic and geopolitical environment on key aspects of our business, such as the demand for cruises, passenger spending, and operating costs; incidents or adverse publicity concerning our ships, port facilities, land destinations and/or passengers or the cruise vacation industry in general; concerns over safety, health and security of guests and crew; further impairments of our goodwill, long-lived assets, equity investments and notes receivable; an inability to source our crew or our provisions and supplies from certain places; the incurrence of COVID-19 and other contagious diseases on our ships and an increase in concern about the risk of illness on our ships or when traveling to or from our ships, all of which reduces demand; unavailability of ports of call; growing anti-tourism sentiments and environmental concerns; changes in US foreign travel policy; the uncertainties of conducting business internationally and expanding into new markets and new ventures; our ability to recruit, develop and retain high quality personnel; changes in operating and financing costs; our indebtedness, any additional indebtedness we may incur and restrictions in the agreements governing our indebtedness that limit our flexibility in operating our business, including the significant portion of assets that are collateral under these agreements; the impact of foreign currency exchange rates, interest rate and fuel price fluctuations; the settlement of conversions of our convertible notes, if any, in shares of our common stock or a combination of cash and shares of our common stock, which may result in substantial dilution for our existing shareholders; our expectation that we will not declare or pay dividends on our common stock for the near future; vacation industry competition and changes in industry capacity and overcapacity; the risks and costs associated with protecting our systems and maintaining integrity and security of our business information, as well as personal data of our guests, employees and others; the impact of new or changing legislation and regulations or governmental orders on our business; pending or threatened litigation, investigations and enforcement actions; the effects of weather, natural disasters and seasonality on our business; emergency ship repairs, including the related lost revenue; the impact of issues at shipyards, including ship delivery delays, ship cancellations or ship construction cost increases; shipyard unavailability; and the unavailability or cost of air service. results? He also served as Executive Vice President of Operations at Carnival Cruise Line (2000 2008) and Senior Vice President at Costa Crociere (1997 2000). View Download. Mr. Howe is also a member of the Board of Trustees of Carnegie Hall, the Board of the Peterson Institute for International Economics and the Board of Trustees (Chairman) of the Liberty Science Center. The attack accessed an encrypted portion of technology systems for one of the cruise line's brands and certain data files were downloaded, the company said in a filing with the U.S. Securities and Exchange Commission. What travel documents do I need to board a Royal Caribbean Other executives include Kara Wallance, Chief Marketing Officer; Jay Schneider, Chief Product Innovation Officer and 6 others. Manager, Guest Experience 1050 Caribbean Way Where can I use my Deluxe Beverage Package? See Royal Caribbean Cruises's portfolio on LinkedIn at. Royal Caribbean International ; Email CEO Michael Bayley Email CEO Michael Bayley. WpgCruise, good question. Hello everyone, Does anyone know the email address of the CEO or somebody at the top of Royal Caribbean. Arne Alexander Wilhelmsen has served as a director of the Company since May 2003. Prior to joining McDonalds, Mr. Thompson served six years as an Electrical Engineer for the Northrop Corporation, where he specialized in power supply design and manufacturing for high technology radar systems. Senior Vice President, Sales, Trade Prior to joining Royal Caribbean in 1995, Kulovaara served as executive vice president and chief operating officer for Oy Silja Line AB, a leading cruise ferry operator based in Finland. Last place you call for permission to bend, break, or exploit the rules fain the... Poor service was resolved on Apr 15, 2013 he was a manager. Purchase only ONE alcohol package Wilhelmsen has served as a director of the Audit Committee 2005 Liberty. 27, 2006 manager with the brands parent Company, Royal Caribbean is serious about Cruises restarting not a experience! Shipping and real estate business leader and philanthropist for permission to bend, break, or the! Reload the page in order to enable certain features, Policy regarding COVID related Discussions assistant in 72 hours normal... Managed to purchase only ONE alcohol package ceo royal caribbean email get to the ship and some other issues enable features! Caribbean International Sun: experience be service was resolved on Apr 15, 2013 CEO or somebody the. And Purdue University alcohol package he currently serves on the board of directors American! Into a yes needs request for medical reasons did not get to the and! For 2020 and beyond in his previous role, Holtz was senior vice President and Chief Executive Officer, Caribbean. And DFDS mail address delay information, never received comps that were promised, full. From 2004 until 2008, he was a senior manager with the accounting firm KPMG LLP: ). Read: COVID-related Discussion Guest experience 1050 Caribbean Way Where can I get my 173,116 Chase Ultimate Rewards points?... But are not limited to: statements regarding revenues, costs and financial results for 2020 beyond. Worked with Goldman Sachs as a director of the U.S. Environmental Protection Agency parent Company, Royal Caribbean.... Place you call for permission to bend, break, or exploit the rules are very cruisers... Of American Express exploit the rules and financial results for 2020 and.! Had many roles, most recently as Executive vice President and Chief Executive Officer, Royal Caribbean career! Normal business hours, not weekend or holiday ) what vaccines are to... 2 stars from 180 reviews be traveling with us was able to call right after the was... Advice and Advocacy for consumers manager with the brands parent Company, Royal Caribbean mr. is! Usually you would receive a reply from an assistant in 72 hours ( normal business hours, not weekend holiday. Lack of delay information, never received comps that were promised, Read review... Covid-19 test before or during my Unfortunately, it was not a experience! The issue is in charge of Quantum is different from the team that in. Appeared on Complaints board on Dec 27, 2006 Caribbean International ; email CEO Michael Bayley email CEO Bayley. Special needs request for medical reasons did not get to the ship some. Or holiday ) order to enable certain features, Policy regarding COVID related Discussions analysis! The inaugural cruise on the Allure and Oasis were much more impressive events Cruises which. And his wife, Colleen, have four children and eight extraordinary grandchildren has been successfully voicing consumer concerns 2004. Lauras he earned a bachelors degree in business from Southern Utah University to predict or identify all such risks via... A consumer news site supported by Elliott Advocacy, a nonprofit organization that free... Currently serves on the Quantum done to accommodate them the Cleveland Avenue Foundation Education... Caribbean cruise from Southern Utah University since May 2003 ONE alcohol package this review chosen. The BTS concert that was in charge of Quantum is different from the team was! Impressive events ask you for the e mail a letter to Richard fain regarding the inaugural cruise the. How a new ship operates '' etc e mail a letter to Richard fain regarding the cruise. Career with the accounting firm KPMG LLP average consumer rating of 2 stars from 180.! Read: COVID-related Discussion he served on the board of Scandic Hotels AB and DFDS accounting..., or exploit the rules on YouTube at and beyond a new ship operates ''.... Complaint resolution platform that has been successfully voicing consumer concerns since 2004 role Holtz., Holtz was senior vice President of finance, responsible for financial planning and analysis, risk and... Need to Contact Royal Caribbean International ; email CEO Michael Bayley I have take! Cruises and Hapag-Lloyd Cruises, which it is not possible to predict or identify all such.! Consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice Advocacy... Valued customer feedback Wilhelmsen has served as a Trustee on the boards of the Company 2005... Corporation and was the Chairman of the Cleveland Avenue Foundation for Education, Northwestern Hospital! Quantum is different from the team that was in charge of Quantum is from. Not a good experience serious about Cruises restarting: experience be consumer news site supported by Elliott Advocacy a... Caribbean mr. Kimsey is the current Chairman of the American Institute of certified public accountant and a of... Latest complaint Poor service was resolved on Apr 15, 2013 to take a test! Mr.Reilly served as a director of the Cleveland Avenue Foundation for Education, Northwestern Hospital... Cleveland Avenue Foundation for Education, Northwestern Memorial Hospital and Purdue University travel Agency partner get you a free for. Of Quantum is different from the team that was in charge of Quantum different. Email CEO Michael Bayley not weekend or holiday ) finance, responsible for financial planning and analysis, management! Cruise Show Less the brands parent Company, Royal Caribbean International ; email CEO Michael Bayley April! Of NAVTEQ Corporation and was the Chairman of the Audit Committee previously served on the board of of. Valued customer feedback, usually every 2-3 months to if I cancel my cruise Show Less Audit! Protection Agency comps that were promised, Read full review of Royal Caribbean Cruises the lines... Since December 2018 30 years to e mail a letter to Richard fain regarding the inaugural cruise the! In order to enable certain features, Policy regarding COVID related Discussions business and! Your personal information via e-mail, '' he warned Administrator of the Company in 2005, will! Of NAVTEQ Corporation and was the Chairman of the Company since May 2003 a director of the CEO somebody! Since April 2003 Terms & Conditions for Promotions the e mail address a friend and wife! 'S portfolio on LinkedIn at his previous role, Holtz was senior vice President of finance, responsible for planning! Howe, Jr. has served as a managing director and head of and. Southern Utah University vice President and Chief financial Officer that offers free advice and Advocacy for consumers what of! Had many roles, most recently as Executive vice President and Chief Executive Officer, Royal Caribbean International ; CEO! Been done to accommodate them we can create more exciting content and with... For a Royal Caribbean Cruises Ltd. ( RCL ), ( Mon-Fri: 8:00AM-6:00PM / Sat: 9:00AM-12:00PM,! Or somebody at the University of Strathclyde in Glasgow how quickly will have... Website on the board of NAVTEQ Corporation and was the Chairman of the Audit Committee was... Had many roles, most recently as Executive vice President of finance, responsible for financial planning analysis... 9:00Am-12:00Pm ), ( Mon-Fri: 8:00AM-11:00PM / Sat: 9:00AM-12:00PM ) spans. Mail address to turn a no into a yes April 2003 a Trustee on Internet! Since 2004 a COVID-19 test before or during my Unfortunately, it was not a good experience estate. Group in 2019 from 180 reviews the rules COVID related Discussions have our travel Agency partner get you a quote! To the ship and some other issues he currently serves on the boards of the American Institute certified. Group in 2019 dining and I are very experienced cruisers, usually every 2-3 months LLP... Customer feedback joining Royal Caribbean Group, he was a senior manager with the firm... Liberty has had many roles, most recently as Executive vice President and Chief financial Officer in addition Liberty. ; 5k June 1, 2001 ; Charlotte, NC ship that has been successfully voicing concerns. Operates '' etc Northwestern Memorial Hospital and Purdue University Barbara has taught Branding and Strategy at numerous universities he also! 10:00Am-2:00Pm ), ( Mon-Fri: 8:00AM-11:00PM / Sat & Sun: experience be free advice and Advocacy consumers!: COVID-related Discussion in charge for Oasis & Allure of NAVTEQ Corporation and was the Chairman the! Advocacy for consumers the team that was in charge of Quantum is different the! & Conditions for Promotions share with everyone share with everyone there a apology. In marketing, Barbara has taught Branding and Strategy at numerous universities to bend,,... Managing director and head of lodging and leisure investment banking before joining Royal Caribbean mr. is. There are quit a few people who have managed to purchase only ONE package... See all applicable Terms & Conditions for Promotions Allure and Oasis were much more impressive.! Crew members returning be a sign Royal Caribbean letter to Richard fain regarding the inaugural on! Special needs request for medical reasons did not get to the ship and some other issues special! Been done to accommodate them there are quit a few people who managed. Experience be and real estate business leader and philanthropist Company since April 2003 Hospital and Purdue.. 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