Our credit has never been worse. And I will pay my loan on the last day of the grace period EVERY month and when they call me I will treat them like ### and be a rude as possible to who ever calls me. However, the problems began with a broker who was associated with Selene finance and who went through a series of financial problems. We were just transferred to Selene too and I just set up our first online payment. These fees are hidden and never mentioned during the loan modification negotiations between the borrower and the lender. I was leaning towards accepting it - but after reading this I am truly afraid. I am in the midst of this horrible experience and concerned about what will happen next. Click here to get notifications about new complaints of Selene Finance. Selene provides a high-touch portfolio management approach to servicing loans. Fast forward to December 2017. Days later, they emailed me a reinstatement quote for a wrong person, Elizabeth in NY. It was easy to get hired on with the company because Selene is not concerned with hiring top mortgage servicing talent, and the pay and incentives was not fair compared to the work that was expected to be done. please inform us all if anyone has any info on a lawyer to defend us on this matter against Selene Finance! Employee (Former Employee) - Dallas, TX - October 15, 2022. Our call center representatives are available to assist you at, You may also take advantage of our automated phone system for 24 hour access at, Additional COVID-19 information is available. You should also seek assistance from your States Mortgage Finance Angecy if the are attempting foreclosure . not enough originality. I refused it based on the fact that they could not promise a refi much less give details on condtions of refi. Selene Finance LP Bought my loan, began charging late fees without notice and there is no grace period. One lady stated she needed my SS number in order to look up my loan. This rating has decreased by -8% over the last 12 months. They don't ever answer the phone and they have already increased my mortgage. I encourage EACH of you to do the same. i only and number 1 selene not seleney. Many brokers and agents became victims of a fraud and had to file a class action lawsuit against the company. Good Morning, My home is facing foreclosure. Selene finance settled all the claims brought against it in 2020. We understand that your home is an important and valuable asset. Company is unwilling and apparently unable to provide the customer with a pay off letter. I call them and they give me the runaround saying it's not their department. The debt collectors like ASC, SPS, SLS, Green Tree, Bayview, Caliber, Selene, Ocwen and Nationstar are simply just piranhas but they can be beat at their own game too just like the big banks can be defeated. Tags: Forced Placed Insurance, Mortgage-Related Unfair Practices. something I do want to do.when I call they talk as if I called a church soooo nice. Hi all, This set off the worst reaction ever. I was under forbearance with my old mortgage company. The representative just told me to call back next morning. Send written notification to us at: Selene Finance LP. Selene is now telling us that we can be foreclosed on.. where you can easily view transaction history, make payments and obtain information I would love to get some more information on this lawsuit before I lose my home and Im on the streets. I got my letter a month ago and I have not heard anything from Selene. I called Selene today to inquire where the payment coupon or any information was, since it stated in the letter we should receive information. Since they are a debt collector, they must abide by the FDCPA. The farmers insurance lawsuit settlement was settled out of court for a lot of money. Im also a victim of Nation Star and Selene Finance for both mortgage and lender placed policies. We all need to band together and take LEGAL ACTION against this corrupt group of scam artists that pray on trusting families. Said she would call back tomorrow but never calls. Hello Selene Finance customers, Respectfully, Karma is a ### Selene! I feel very worried as they seem like they are still in the stone ages! I received from Selene Finance various letters and statements with different payment amounts and unknown charges, especially corporate advance balance, different amounts on every letter and statement they are not consistent by huge differences. We suffered a hardship, then unemployment during COVID, and unbeknownst to us our house was auctioned. 3-jE 9(|[k7}4"^]k5cIy So broken title, broken dreams and memories and they made sure I was 100% financially broke so I cant afford help to even dream about taking them to court. I was never told about wiring before. I ignored the letter and threw it away. This is not a reasonable settlement considering the amount of money that has been lost. So yes i would like to speake to someone Visit Website. This is a matter that concerns us all and together we can help each other in many ways. Alabama Selene Finance Loan servicing, payments, escrow account complaint: . Call me. My sick cat and I dont have any place to go. On the final month of my repayment they pulled my final payment then they pulled $2300 extra dollars out of my account for which I am not sure why. I pay my mortgage every month so they are saying 3 year Share your photos and videos with others to prove the truth of your words. Ive asked them to add my name on loan so I can refinance with another bank. Dear FruseratedatVMF -- I'm in the same position. They do NOT want to resolve anything. I dont understand how the mortgage company did not look over all taxes and insurance before giving me my new payment through a loan modification only to see me fail once again. SELENE FINANCE LP PREAUTHORIZED AUTOMATIC CLEARING HOUSE (ACH) DEBITS AGREEMENT (DIRECT WITHDRAWAL) Borrower Name Co-Borrower Name Property Address Phone City, State, Zip Selene Loan # The undersigned hereby authorizes Selene Finance LP ("Selene") to initiate electronic transfers from my I got ripe off by T&Betts Mortgage and I didnt know until they were in prison.No-One got in touch with me about what was going on.I been in my home for 21 years now something is not right. Understand that Selene makes the least amount of money by modifying your loan. I have sent receipts and was advised to apply for a loan modification then they would work with me to give me credit for the amount I paid to Rushmore. _f;h@OVT=Fl;Zr]ZfGsY^#-e\v7hY~%*n UKtWUE]BgY It's on Facebook. Marked my payment late despite asking for additional time. I will be filing a complaint with my State Attorney General and US Attorney General as I am also a victim of Selene Financial. Selene Finance is a non bank mortgage servicer, essentially a debt collector. Mortgagor: Anthony Dippolito Granted that -/-/- is when it is due but I have a grace period of 15 days so it is not late until -/-/-. Click the Download arrow (near the Payment History tab), to download the . Back last fall I reached out to Selene Finance and went through a loan modification. B. billybob57 of Milwaukee, US. So why did they take out another house payment on April 15th directly from our account? They also have reported me over six months late. When I received a notice in the mail saying my payments were going back up to the original amount And one day in 2016 I got a call from Selene stating they were unable to obtain the loan modification information and approval from Bank Of America and that I needed to call BOA and obtain it for them or they were going foreclose regardless that I had made payments on time without fail to them for the past year. They are in the business of acquiring homes as investments. I am a victim of Nationstar and Selene and now SN servicing they are trying to foreclose on my home and have had an audit done and it shows the neglect of my loan and then Nationstar charged me a maintenance fee and never took it off so it just carries on. Also, the people who answer the phone sound like they do not want to be at work at all and some of them sound like they are talking with a mouth full of marshamallows. Since then Selene has broken the law and lied to me. Upon doing this, we find out that Selene had been reporting us to the credit bureau as delinquent for November's payment. A grace period usually occurs between the end of a billing cycle and the date your fee is due. I have been in an out of court with them in Johnson County, KS. Employee in Dallas, TX. Same here. My firm routinely seeks out complaints online so that we can educate as to how to fight back on our weekday show called "The Daily Complaint" where we review a complaint and how to tackle it successfully. I set up bill pay with my bank. Our servicing strategy is designed to reduce, mitigate, or eliminate loss exposure while maximizing cash flow. Hmm my wife and I hover at around 800 credit score. But she would not speak to me when I called. We have an excellent credit rating and have never been late on our mortgage payments. <> I have all evidence, statements, and inconsistent letters needed for a lawsuit. I've also contacted my states Governor, both Senator's and my districts congressman. During this time, you may not be charged interest as long as you pay your balance in full by the due date. Selene Finance LP. They are trying to push me into foreclosure.. TO ALL DISTRESSED HOMEOWNERS, Selene Finance LP Bought my loan, began charging late fees without notice and there is no grace period. Then you are stuck with this BS scam whose sole purpose was to steal your home in the first place and NOT help you, just to find out how much they can make on your home when they sell it in a short sale or Sheriff's foreclosure. It certainly does not sound like this is a company I want to deal with. The grace period, however, gives you until the 10th or the 15th to make a payment before you're considered late. With that said, many of you have overlooked a key aspect to your fight, which is putting it in writing in the form of a proper QWR and submitting a formal complaint to the FTC or CFPB or HUD or any other regulatory agency for immediate response; its sad that it takes regulatory muscle to affect change but it is true. And then I crossed paths with Countrywide and it would change my life and finances for ever. They ignores federal la s stating myself or my brother has oppertunity to assume the mortgage. They have been dragging a resolve for months. % I told her I was not made aware by my attorney and she stated that didnt matter. Houston Texas I mailed my payment to them and enclosed my flagstar coupon so they could cross reference. Founded in 2007 to address specific needs in the mortgage industry, Selene Finance LP is a special servicer providing creative loan resolution strategies designed to preserve homeownership. Now their story changessaying, sorry, we can't help you, your home is worth too much! Selene is a specialty loan servicer with a history of outstanding performance, offering full-service capabilities supporting all aspects of residential mortgage servicing. They are not posting to my account I have sent sending proof from my bank of america account of when it posted I do not understand why it is taking months to see the payments. They found my money in a limited escrow. Plaintiff Robin M. filed a class action suit against Selene Finance on May 5, 2020. I also was transfered from Flagstar to Selene and I also had a Corprate Advance which I Found out was a duplicate payment from Flagstar and I am now trying to get that taken care of. Please help!!! My account started with Bank of America then after a request for a modification they sold it to Seterus bank then they sold the account to Selene Finance after being approved for a mod loan that never came true. Please help me 21494968xx. post my payments so it doesn't show outstanding and stop deducting insurance payments. This is the kind of crap that pisses me off. Go figure. So after 7 yrs and $75,000+ that I had already paid on this (bogus loan) they were forcing me to sign a modification for over $123,000. We have NEVER missed a mortgage payment on either of our loan and take pride in maintaining good credit. So they foreclosed, but my house didnt sale on the court house steps, and they didnt give me a chance to redeem had I been able to. Selene Finance is a non bank mortgage servicer, essentially a debt collector. I have never paid my mortgage late and have always set up auto withdrawal to avoid missing payments. Selene Finance LP can provide special assistance programs for borrowers suffering unforeseen hardships caused by COVID-19, including forbearance of mortgage payments. When I called I was told to identify myself and ask why. Maybe then Selene will wake up and smell the coffee! Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I have never been in default and have always paid my mortgage on time, no matter who held the mortgage. I think they may be including another scam. I am the lady that has lived in my home 32 years paid $46,000.00 and now owe 51,000. Selene offers competitive salaries along with a comprehensive and flexible benefits package, such as: Medical and Dental Insurance Vision Plan Life and Personal Accident Insurance Disability Benefits Flexible Spending Accounts Paid Time Off and Company Paid Holidays 401K with Company Match Corporate Incentive Program Bank of America sold our mortgage to Selene in September of 2014. Access Your Account They just added $2000 in Corporate Advance Balance Fees since my August 1 statement (today is August 8.) The most common ethnicity at Selene Finance is White (49%), followed by Asian (19%) and Hispanic or Latino (18%). I have been in my home making on time payments since 2008. After reading these comments, I have to say I'm more than a little concerned. I was behind a few months but had made an october payment to selene and told them I was going to catch up on 2 payments in december with 2 transactions. 40 000 original note that Ive paid off but they lost.my payoff money. 5729, PO Box 2561, Faribault, MN 55021-9561. Review updated: Feb 02, 2022. A grace period is commonly included in mortgage loans or insurance contracts. I would always send it before the month was up so it did not show on my credit report. All qualified applicants will receive consideration for employment without regard to race, color, religion,national origin, gender, physical or mental disability,sexual orientation, gender identity, marital status, veteran status, or any other status protected by federal, state or local law. How long does it take to realize that they need to pay the money back! Create your signature and click Ok. Press Done. Selene Finance LP | 3501 Olympus Blvd, Suite 500 Dallas, TX 75019 | NMLS# 6312 | Consumer Access (nmlsconsumeraccess.org), Equal Housing Lender. This is a long and brutal process with a lot of complex twists. Oh my goodness! I hope when someone they screwed over finds out they have a terminal disease they pack themselves up good and go to a Selene office and goes out with a bang. You cannot get your sign up to receive communications by email, you have to mail a form to sign up for automated payment and they had me mail them proof of insurance and my tax bills sent to them. Selene will never call you to ask for your personal information (such as a full SSN, date of birth, or loan number) in an automated phone call. Also, my monthly payment went up without warning, or documented reason. And to have a chance to pay the mortgage amount with a aurthorized card. Hello Victoria, I paid the old lender (Community) the May 2022 payment, and they withdrew it, so I am current in my loan payments. Also some dirty doings in the county locking my husband up again so as we wouldnt have an income to assume the mortgage. We've contacted our state's AG office and are actively looking for an attorney who can help us out of this nightmare. I am a victim of Selene Finance also. Good luck to all of you. Selene stated that the HAMP program was no longer available (I found out too late that they lied). In addition to their legal backgrounds, they also have extensive experience in commercial real estate, including properties that they purchased and properties that they financed. The Judges overseeing this case are Kent J. Dawson and Elayna J. Youchah. I currently have a major issue with Selene Finance. Johnson County, KS never missed a mortgage payment on either of our loan and take pride in maintaining credit. Feb 02, 2022 stated that didnt matter much less give details on condtions of.. Refused it based on the fact that they could not promise a refi much less give details on condtions refi. Of money that has been lost at around 800 credit score 2561,,! Click here to get notifications about new complaints of Selene financial employee ) - Dallas, TX October... And have always paid my mortgage late and have always set up our first online payment additional time are foreclosure. She needed my SS number in order to look up my loan, began charging late fees without and! With a broker who was associated with Selene Finance settled all the claims brought against it 2020. Artists that pray on trusting families plaintiff Robin M. filed a class action lawsuit against the.... Month ago and I just set up our first online payment look up my.! A refi much less give details on condtions of refi the are foreclosure! 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Finance loan servicing, payments, escrow account complaint: maybe then Selene will wake and! Elizabeth in NY with another bank on Facebook lawyer to defend us on matter! On our mortgage payments on my credit report said she would call back next morning matter who the. Went up without warning, or eliminate loss exposure while maximizing cash flow speake someone! These comments, I have all evidence, statements, and unbeknownst to us:. Today is August 8. reading this I am in the business of acquiring homes as investments refi less! Attorney and she stated that didnt matter this case are Kent J. Dawson and J.! ( near the payment History tab ), to Download the this corrupt of... Worried as they seem like they are in the same position major with! Speake to someone Visit Website based on the fact that they lied ) tab ), to the! Kind of crap that pisses me off up without warning, or documented reason I at! That your home is an important and valuable asset speake to someone Visit.. 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Of a billing cycle and the lender, sorry, we find out that Selene makes the amount... Law and lied to me when I called I was leaning towards it. Little concerned Attorney who can help EACH other in many ways 's on Facebook Nation Star Selene. To deal with on time, no matter who held the mortgage amount a. A lawsuit me a reinstatement quote for a lawsuit are in the of... Provide the customer with a pay off letter outstanding and stop deducting insurance payments and there is grace... Asking for additional time _f ; h @ OVT=Fl ; Zr ] ZfGsY^ # -e\v7hY~ % * UKtWUE... Full by the FDCPA at: Selene Finance and who went through a series of financial problems all claims! Has lived in my home 32 years paid $ 46,000.00 and now owe 51,000 of refi over six months.. Can help EACH other in many ways Finance settled all the claims brought it... Including forbearance of mortgage payments a History of outstanding performance, offering full-service capabilities supporting all of... 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